If you have received faulty or incorrect items, please contact our customer service team within 48 hours of delivery who will be happy to help sort it out.
If you wish to return items to us for any other reason please get in touch by EMAIL with your order reference, so that we can issue your returns authorisation.
Your returns authorisation needs to be included with the returned items. All items need to be returned in a re-saleable condition within 28 days of delivery.
Unfortunately we don't offer a free returns service. We recommend using a signed for delivery service to get your items back to us.
Delivery surcharges for priority services are customer preference and will not be refunded. Returns will not be accepted without a returns authorisation.
The following items cannot be returned, face masks and coverings, underwear, clearance items, any items that have been customised in any way or items that are sealed for hygiene reasons.
